GENERAL TERMS OF USE

Welcome to the online store paradosiakoshop.gr. The online store provides its services to you, visitors or customers, only on your acceptance of the following terms of use.  If you visit or make purchases through paradosiakoshop.gr, you accept these terms automatically.  Please read carefully. Also note that the use or purchase of any other services coming from the online store paradosiakoshop.gr are subject to these terms of use, apart from cases where deviations from these terms are explicitly mentioned.

1. Product information

The photos depicting the products are indicative and can in no way be binding for paradosiakoshop.gr. In addition, with regard to the technical characteristics and descriptions of the products coming from our partners or suppliers, paradosiakoshop.gr is relieved of any responsibility for the validity of their content.

2. The item for sale

Technical characteristics and other information of products on sale are available and can be retrieved by following the search instructions listed on our website and by clicking on the name of the respective product.

3. Prices

The prices listed on the website are in Euros and include all tax charges (24% VAT) in addition to shipping costs. Shipping costs are borne by the customer and are displayed during the ordering process, and they are invoiced at the end, in addition to the price of the selected products.

Paradosiakoshop.gr reserves the right to modify the prices that apply to the products on its website at any time, but is committed to applying the prices listed on the website at the time of your placing the order.

4. Availability

Please note that we process your order within the available stock.

In case one of our products is not available in our stock, we promise to contact you by e-mail within 2 working days after you placed the order to inform you of the deadline within which the product can be delivered to you.

In addition, product availability is indicative and non-binding.

Our business recognizes the importance of securing Personal Data and electronic transactions and has taken all necessary measures, with the most modern and advanced methods, to ensure the highest possible security. All information related to your personal data is ensured as confidential in compliance with the current legislation for the protection of personal data.  The security of our online store is achieved through the following methods: 

Customer identification:

The codes used to identify you are two:  your e-mail or username and your secret password. Every time you enter them they provide you with absolute secure access to your personal information.

You can change your secret password and your e-mail address as often as you wish. You can delete the account you created on our website permanently. When doing so, all information and data collected by our business are permanently deleted. The only one who has access to your data is yourself through the above credentials and you are solely responsible for maintaining the confidentiality of third parties. In case of loss or leakage, you must immediately notify us, otherwise we are not responsible for the use of the secret password by an unauthorized party. For security reasons, we recommend you change your password on a regular basis and avoid using the same and easily identifiable passwords (e.g., birth date). We also suggest you not use only letters and numbers but also symbols while creating a password.

Ensuring the confidentiality of the transfer of your personal data

We use an encryption protocol in order to ensure the confidentiality of data transfer.

Firewall

Access to our servers is monitored by a firewall, which allows customers/users to access specific services while at the same time prohibiting their access to systems and databases with confidential data and business information.

Encryption

Our system first decrypts the information it receives by using the same key (which is predefined when you first connect to the service) and then processes it. Our systems send you information by following the same encryption process.

There is encryption on the site wherever you enter personal data (password, addresses, telephones, credit cards, etc.).

Encryption is essentially a way of encoding the information until it reaches its intended recipient, which will be able to decode it by using the appropriate key. During the ordering process and if the user/customer is logged in our online store using their username and password, all communication between your computer and our systems is encrypted. In other words, every time you send information to the system, your browser encrypts them first using a key and then sends them to the system.

Our system first decrypts the information it receives by using the same key (which is predefined when you first connect to the service) and then processes it. Our systems send you information by following the same encryption process.

Privacy of transactions

Confidentiality is self-evident. The same basic principles governing regular transactions apply to e-commerce as well. All information transmitted by the user/customer to our business is confidential and we have taken all necessary measures to use them only when deemed necessary in the context of the services we provide. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when it is necessary, e.g. to process your requests.

Our business does not disclose the details of its customers and transactions unless it has written authorization from you or is required by a court order or decision of another public authority.

In the event that our business uses third parties to support its systems, confidentiality is ensured.

Subject to the provisions hereof, which relate to Personal Data, you may request any information held about you as well as their correction in the event that you can substantiate the existence of an error.

For your own safety, you should also treat all information offered through the service as confidential and do not disclose any information to third parties.

When you visit paradosiakoshop.gr, you may be asked to provide personal information about you (name, surname, profession, e-mail address, shipping address, etc.) generally to process your orders or to provide you with our services. Any personal data that you submit to our website is strictly for the sole purpose of dealing with us, improving the services offered and ensuring the operation of the respective service, and may not be used by any third party (except where provided from the Greek Law to the competent authorities alone).

In any case, only specific employees have access to your personal data, and unauthorized access to your personal data is prohibited. Any reasonable measure to secure your data has been taken. In some cases, your personal information may also be disclosed to affiliates in order to support, promote and execute your business relationship with us, but always under conditions that ensure that your personal data is not illegally processed. 

For any questions, suggestions or statements related to these issues, please contact us by using the special contact form in the contact menu.

At any time, the user retains the right to update or object to the further processing of their data in accordance with the applicable law on personal data protection.

The website works in full compliance with the new EU data safety and privacy Directive.

PERSONAL DATA

The personal data of customers are used under Greek Law 2472/1997 exclusively for executing and proving their orders, the provision of personalized services and the export of statistics. These data are not given to third parties. On your acceptance, you give your consent to store and process your personal data by our business for the purposes of execution and proof of your orders, the provision of personalized services and the export of statistics.

The customer has the right to access all the information that they have provided to us (Right to access, Article 12 of Law 2472/1997) and raise any objections to the export of statistics. The customer has the right to access all the information that he has provided to us (Right to access, Article 12 of Law 2472/1997 ) and raise any objections to the processing of data concerning themselves (Right to object, Article 13 of Law 2472/1997).